Return & Refund Policy
We want you to be satisfied with your purchase.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will review the case and offer a replacement or refund if applicable.
Because of hygiene and safety reasons, we generally do not accept returns for worn items.
If you have any concerns about your order, our support team will be happy to assist you.
Shipping Policy
We offer worldwide shipping for all orders placed through our store.Orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, the estimated delivery time is 7–14 business days, depending on your location.
Please note that delivery times may vary due to customs processing, holidays, or high demand periods.
Customers will receive a tracking number once the order has been shipped so they can follow their package during transit.
Order Changes & Cancellations
Orders can only be modified or cancelled within 12 hours after purchase. After this time, orders may already be processed and prepared for shipping.
If you need to make changes, please contact our support team as soon as possible.
Lost or Delayed Packages
If your package is delayed or appears lost in transit, please contact us. We will work with the shipping carrier to locate your order and find a solution.
We are not responsible for delays caused by customs or external shipping factors, but we will always do our best to assist you.
Contact Information
If you have any questions regarding these policies or your order, please contact our support team:
Email: vyryx.contact@gmail.com
We usually respond within 24–48 hours.